This is a letter of recommendation for the Freeman Team that sold our house at 9 Rossmore Road. It is also a letter of thanks to the team of Freeman agents that worked with us. This was the third time we have used Freeman Real Estate, twice as sellers and once as a buyer. All three experiences exceeded our expectations. We have lived in a wonderful neighbourhood for the past 37 years and the Freemans were the agents that put us in homes we have loved. The Freemans provided an in depth market assessment of our home and brought in a team of experienced professionals. They helped prepare our home for market and directed the photographer. The website and brochure photographs showed the house beautifully. Selling a house is stressful – at least for us. Who would have thought that a global pandemic and a jittery market would happen the week after we listed? We appreciated the Team's calm, sound advice throughout the process. The Freeman’s have a long commitment to our neighbourhood and a depth of experience that will benefit any future buyer or seller. It is with pleasure that we recommend Freeman Real Estate.
We recently sold our home of twenty seven years. An event that was our choice to make but nevertheless a emotionally challenging decision. Our experience with the Team representing Freeman Real Estate made the whole process (the first house we have ever sold) as easy and respectful as anyone could ask. Prior to making the decision to sell our house, we asked to have a meeting with the Team to understand their process and to engage in a Current Market Assessment in order to understand the potential value of the house. This resulted in a two to three hour meeting at a time that worked best for us, during which various members of the Team detailed different aspects of how they could market our house and pages of recent sales in the immediate area that supported their estimated value of the house. A very fact based number, which accounted for the condition of the house, the immediate neighbourhood, etc. We were contemplating this information, as well as property in BC when the Covid-19 virus began showing up in Toronto. Then seven weeks into the pandemic we asked the Team if they could check the Current Market Assessment once again, to see if there had been any decline. This proved to be nearly the same as the prior assessment. We also enquired about what sort of protocol could be put into place, to minimize if not eliminate the risk of any contamination, for all parties. Zoom meetings, no open houses, no private showings, signed Covid-19 disclosures for anyone entering the house, plus the use of fresh gloves and masks led to our feeling comfortable and fully informed with the decision to put the house up for sale. Within days we had mapped out a strategy, which respected that we were still working from home (due to Covid-19) and to minimize any disruption. A thorough building inspection was commissioned from a respected professional and a selected photographer took pictures and created a virtual tour. A few days later we were reviewing multiple offers, entered into some minor negotiations and after a brief tour by the potential buyers (again with strict Covid-19 protocols in place) our house was sold. These are unprecedented times, but we were very impressed with the responsiveness and professionalism that the Freeman Real Estate Team brought to the table. Their years of experience was truly an asset in their approach to technology and doing their work in a new way, was very evident at all points in time. Selling a home you have lived in for many years, renovated and raised a family in is a highly stressful experience. Even more so with a pandemic travelling around the world, but working with the Freeman Team was friendly, understanding and respectful.
We sold our home during April 2020 and full Covid shutdown. It was prepared, shown safely and sold for close to list price in less than two weeks!!! That speaks to the flexibility, professionalism and market acumen of the team at Freeman Real Estate. Under extraordinary circumstances, they met the high standards that made them our choice in the first place.
The Freeman Team were exceptional. Their expertise, knowledge and insight into the local housing market made our experience a really positive one. With their advice we were able to prepare our house quickly and sell within 2 days even with COVID restrictions. The home prep, website, MLS listing, advertising, etc was all top rate. Finally, when it came time to consider offers, they were responsive and had thoughtful negotiation strategies. We are so pleased we used Freeman Real Estate and have already suggested them to friends.